FAQ
Order fresh homemade delicious meals & baking made daily. Be sure to check out our ever popular Freezer Meals.
Orders will need to be placed by 11am for same day pick up.
The best part about it all (aside from the fabulous meals, of course) is that we can do the whole thing as a curb side pickup - which means no waiting in line!!
LOCAL ROOTS ONLINE - HOW DOES IT WORK?
How do I order?
View what we have in stock and order from the comfort of your own space.
Phones at South Gate Centre, 519-539-9817, will also be open from 9am - 11am Monday to Friday. If you need help please call and we can walk you through it.
When do I need to order by?
Orders will need to be placed by 11am for same day pick up.
Orders will be available for pickup between Tuesday to Friday only. Please make sure your order is placed by 11 am, to ensure we can prepare your order.
What will I get with my order?
We pride ourselves on Fresh Homemade Nutritious Food, made lovingly from the kitchens at South Gate Centre. Our recipes are tried and true and often borrowed from Grandmas’ cookbooks. Our food is sourced locally. We believe in supporting local & we believe you do to!
How do I pay?
You can pay online with credit cards VISA OR MASTER CARD or select pay on pick up. At this time, we ask that you pay by credit cards and interact payments ONLY to assure a contactless system. If you do have to pay by cash we ask for exact change
How do I pick up my order?
At checkout indicate what time you would like to pick it up. We have 15 minute intervals so we can assure your meal is hot when you pick it up. Others will be picking up at the same time so please make sure you have the name of the person who placed the order to pick it up.
Please note that any orders not picked up by the end of day, will be donated to the local food bank or seniors in need.
THANK YOU FOR SUPPORTING LOCAL. THANK YOU FOR SUPPORTING YOUR CENTRE, SOUTH GATE CENTRE – LOCAL ROOTS CAFÉ.
SOUTH GATE CENTRE IS A NOT FOR PROFIT Registered charity #11914 5209 RR0001